For all orders above $200, clients enjoy FREE shipping within Australia and New Zealand.

A signature is required upon delivery for all HL Skincare orders. If you, or someone receiving the order on your behalf, will not be available to sign at your nominated address between 9am – 5pm on a local business day, please provide an alternate address that we can deliver to (i.e. work address or PO Box). 

If no one is available to sign for the delivery, a calling card will be left by the post/courier service, and you will need to collect your order from the nearest post office. Should the order be returned to us, you may be charged for re-delivery. 

Order requests for delivery outside of Australia and New Zealand may be liable for any local customs duty, import taxes or costs due on your purchase. These are decided on a case-by-case basis by your government at the point of entry to your country. In accordance with Australian export regulations, we are required to declare the exact value and description of all items included in the order.

If you need any assistance with your order, or would like to check the delivery status, please contact rachel.hlskincare@outlook.com